Our Story

Our unwavering commitment to our customers, partners, and stakeholders ensures that our core values remain at the forefront of every operation, guiding us to deliver the best possible outcomes.

We are empowered by our core values:

Focused on impact: At GIG, we prioritize making a tangible difference in the surety insurance sector by continuously seeking opportunities to create positive outcomes and meaningful change.
Passionate: Our team at GIG is driven by genuine enthusiasm and dedication to our mission, fueling our relentless pursuit of excellence in every aspect of our operations.
Emotional leadership: At GIG, we value leaders who possess the ability to understand and empathize with others, fostering a supportive and inclusive environment where emotional intelligence guides decision-making and inspires collaboration.
Embraces an ownership mindset: At GIG, every team member is empowered to take initiative, act with accountability, and take ownership of their work. We foster a culture where individuals feel a sense of responsibility and pride in contributing to the company's success.
Solution-oriented: GIG thrives on a proactive approach to problem-solving, where challenges are viewed as opportunities for innovation and growth. We are committed to seeking practical solutions that effectively address the needs of our stakeholders.
Communication: Effective communication is at the heart of everything we do at GIG. We prioritize transparent and open communication channels, ensuring that information flows freely between team members, stakeholders, and partners, fostering trust and collaboration.

The Story of Our Growth

Founded in 2015, we embarked on a journey to redefine the landscape of the surety insurance sector. In just our first year, we set our sights on expansion, acquiring The Warnock Agency in April 2016, immediately followed by the acquisition of United Casualty & Surety Insurance Company (UCS) in December of the same year. Despite initially being licensed in only nine states, UC&S rapidly expanded its reach under our management, obtaining licenses in 44 states by the end of 2017, 49 states in 2018, and full nationwide coverage by 2019.

In a strategic move to bolster our capabilities, we acquired Surety Support Services in July 2017 and South Coast Surety Insurance Services in October 2017. By November 2017, Freestate Bonds was added to our growing portfolio. This momentum continued into the following years, culminating in the acquisition of American Contracting Services in April 2021, further solidifying our position as a key player in the surety industry.

Following these acquisitions, we remained steadfast in our commitment to innovation, particularly within the Insurtech sector. Despite the challenges posed by the unprecedented events of 2020, including the transition to remote work for the safety of our employees, we persevered in advancing technological solutions to enhance customer experiences. Building upon our acquisitions, we directed our focus toward the development of the SuretyBonds.Market portal, a cutting-edge platform meticulously crafted by industry experts to streamline bonding processes for insurance agents nationwide. This initiative underscores our unwavering commitment to driving innovation and delivering exceptional value to our clients in an ever-evolving digital landscape.

Photo of the river and buildings in Boston, MA.

Going back to Boston

As we look towards the future with optimism and enthusiasm, we are thrilled to announce the relocation of our office to 303 Congress Street, in Boston’s historic Fort Point Channel district. This move, as of April 2024, marks an exciting new chapter for us as we embrace a hybrid work style, welcoming our employees back to a dynamic and collaborative environment.

We believe this move will foster stronger connections within our team and propel us toward sustained growth and achievement. We’re also grateful to have a space available to extend a warm invitation to our out-of-town colleagues, providing them with a comfortable space to work.

Our Story

We are empowered by our core values:

The Story of Our Growth

Going back to Boston

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